Section R4-11-304. Application Processing Procedures: Issuance and Denial of Dental Assistant Certificates

	allowed in subsection (B), the Board office shall close the	A.	Within 14 calendar days of receiving an application from an
	applicant’s file. An applicant whose file is closed and who		applicant for a dental assistant certificate, the Board or its des-
	later wishes to obtain a license, certificate, permit, or registra-		ignee shall notify the applicant, in writing, that the application
	tion shall apply again as required in R4-11-301.		package is complete or incomplete. If the package is incom-
D.	The Board shall not approve or deny an application until the		plete, the notice shall specify what information is missing.
	applicant has fully complied with the requirements of A.A.C.	B.	An applicant with an incomplete package shall supply the
	Title 4, Chapter 11, Article 3.		missing information within 60 calendar days from the date of
E.	The Board shall complete a substantive review of the appli-		the notice. If the applicant fails to do so, an applicant shall
	cant’s qualifications in no more than 90 calendar days from the		begin the application process anew.
	date on which the administrative completeness review of an	C.	Upon receipt of all missing information, within 10 calendar
	application package is complete.		days, the Board or its designee shall notify the applicant, in
	1.     If the Board finds an applicant to be eligible for a license,		writing, that the application is complete.
	certificate, permit, or registration and grants the license,	D.	The Board or its designee shall not process an application until
	certificate, permit, or registration, the Board office shall		the applicant has fully complied with the requirements of this
	notify the applicant in writing.		Article.
	2.     If the Board finds an applicant to be ineligible for a	E.	The Board or its designee shall notify an applicant, in writing,
	license,  certificate,   permit,  or  registration,  the  Board		whether the certificate is granted or denied, no later than 90
	office shall issue a written notice of denial to the appli-		calendar days after the date of the notice advising the applicant
	cant that includes:		that the package is complete.
	a.      Each reason for the denial, with citations to the stat-	F.	The Board or its designee shall deny certification if an appli-
	utes or rules on which the denial is based;		cant fails the clinical or written portions of the Dental Assist-
	b.     The applicant’s right to request a hearing on the		ing National Board examination.
	denial, including the number of days the applicant	G.	The notice of denial shall inform the applicant of the follow-
	has to file the request;		ing:
	c.      The applicant’s right to request an informal settle-		1.     The reason for the denial, with a citation to the statute or
	ment conference under A.R.S. § 41-1092.06; and		rule which requires the applicant to pass the examination;
	d.     The name and telephone number of an agency con-		2.     The applicant’s right to request a hearing on the denial,
	tact person who can answer questions regarding the		including the number of days the applicant has to file the
	application process.		request;
	3.     If the Board finds deficiencies during the substantive		3.     The applicant’s right to request an informal settlement
	review of an application package, the Board office may		conference under A.R.S. § 41-1092.06; and
	issue a comprehensive written request to the applicant for

4. The name and telephone number of an agency contact person or a designee who can answer questions regarding the application process.

H.               The following time-frames apply for certificate applications governed by this Section:

1.        Administrative completeness review time-frame: 24 cal- endar days.

2.        Substantive review time-frame: 90 calendar days.

3.        Overall time-frame: 114 calendar days.

I.                   An applicant whose certificate is denied has a right to a hear- ing, an opportunity for rehearing, and, if the denial is upheld, may seek judicial review pursuant to A.R.S. Title 41, Chapter 6, Article 10, and A.R.S. Title 12, Chapter 7, Article 6.

Historical Note

Former Rule 3D; Former Section R4-11-32 renumbered as Section R4-11-304 without change effective July 29, 1981 (Supp. 81-4). Former Section R4-11-304 repealed, new Section R4-11-304 adopted by final rulemaking at 5

A.A.R. 580, effective February 4, 1999 (Supp. 99-1).