Section R4-11-303. Application Processing Procedures: Issuance, Denial, and Renewal of Dental Licenses, Restricted Permits, Dental Hygiene Licenses, Dental Consultant Licenses, Denturist Certificates, Drug or Device Dispensing Registrations, and Business Entity Registrations

A.      The Board office shall complete an administrative complete- ness review within 24 days of the date of receipt of an applica- tion for a license, certificate, permit, or registration.

1.        Within 14 calendar days of receiving an initial or renewal application for a dental license, restricted permit, dental hygiene license, dental consultant license, denturist cer- tificate, drug dispensing registration, or business entity registration, the Board office shall notify the applicant, in writing, whether the application package is complete or incomplete.

2.        If the application package is incomplete, the Board office shall provide the  applicant  with a written  notice  that includes a comprehensive list of the missing information. The 24-day time-frame for the Board office to finish the administrative completeness review is suspended from the date the notice of incompleteness is served until the applicant provides the Board office with all missing information.

3.        If the Board office does not provide the applicant with notice regarding administrative completeness, the appli- cation package shall be deemed complete 24 days after receipt by the Board office.

B.       An applicant with an incomplete application package shall submit all missing information within 60 calendar days of ser- vice of the notice of incompleteness.

C.      Upon receipt of all missing information, the Board office shall notify the applicant, in writing, within 10 calendar days, that the application package is complete. If an applicant fails to submit  a  complete  application   package  within  the   time

additional documentation. An additional supplemental written request for information may be issued upon mutual agreement between the Board or Board office and the applicant.

4.        The 90-day time-frame for a substantive review of an applicant’s qualifications is suspended from the date of a written request for additional documentation until the date that all documentation is received. The applicant shall submit the additional documentation before the next regularly scheduled Board meeting.

5.        If the applicant and the Board office mutually agree in writing, the 90-day substantive review time-frame may be extended once for no more than 45 days.

F.                 The following time-frames apply for an initial or renewal application governed by this Section:

1.        Administrative completeness review time-frame: 24 cal- endar days.

2.        Substantive review time-frame: 90 calendar days.

3.        Overall time-frame: 114 calendar days.

G.               An applicant whose license is denied has a right to a hearing, an opportunity for rehearing, and, if the denial is upheld, may seek judicial review pursuant to A.R.S. Title 41, Chapter 6, Article 10, and A.R.S. Title 12, Chapter 7, Article 6.

Historical Note

Former Rule 3C; Former Section R4-11-31 renumbered as Section R4-11-303 without change effective July 29, 1981 (Supp. 81-4). Former Section R4-11-303 repealed, new Section R4-11-303 adopted by final rulemaking at 5

A.A.R. 580, effective February 4, 1999 (Supp. 99-1). Section amended by final rulemaking at 11 A.A.R. 793,

effective April 2, 2005 (Supp. 05-1).