Section R9-34-209. Enrollee Time-frame for Filing an Appeal or Grievance with the Contractor

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A.       An enrollee shall file an appeal either orally or in writing with the contractor within 60 days after the date of the Notice of Action.

B.       The enrollee shall file a grievance either orally or in writing with the contractor.

C.       The enrollee shall file a grievance directly with the contractor. AHCCCS shall refer to the contractor any grievance filed with AHCCCS. An enrollee is not entitled to a State Fair Hearing on a grievance.

Historical Note

New Section made by final rulemaking at 10 A.A.R. 828, effective April 3, 2004 (Supp. 04-1).

                    
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