Section R9-33-107. Investigation of Complaints

A.      Upon receipt of a complaint or information indicating that a group home may not be in compliance with A.R.S. Title 36, Chapter 5.1 or this Chapter, the Department shall:

1.        Investigate the complaint or information about noncom- pliance within 30 days after receipt of the complaint or information about noncompliance;

2.        Develop a written report documenting the investigation;

3.        Provide the licensee with the written report in subsection (A)(2); and

4.        If the complaint or information about noncompliance was substantiated, notify the Division of the outcome of the investigation.

B.       If the Department substantiates a complaint or information about noncompliance at a group home, the licensee of the group home shall:

1.        Establish a plan of correction, if applicable, for correction of a deficiency;

2.        Agree to carry out the plan of correction by signing the written report in subsection (A)(2); and

3.        Ensure that a deficiency listed on the plan of correction is corrected within 30 days after the date of the plan of cor- rection or within a time period the Department and the licensee agree upon in writing.

Historical Note

New Section made by final rulemaking at 8 A.A.R. 910, effective February 11, 2002 (Supp. 02-1). R9-33-107 renumbered to R9-33-109; new R9-33-107 renumbered from R9-33-106 and amended by final rulemaking at 18

A.A.R. 3295, effective February 3, 2013 (Supp. 12-4).