Section R9-26-509. Procedures for Processing Applications; Time- frames

A.      For the purpose of A.R.S. § 41-1073, the Commission estab- lishes the following licensing time-frames:

1.        Administrative   completeness   review   time-frame:    30 days;

2.        Substantive review time-frame: 60 days; and

3.        Overall time-frame: 90 days.

B.       The administrative completeness review time-frame listed in subsection (A)(1) begins on the date that the Commission receives a license application or license renewal application. During the administrative completeness review time-frame, the Commission shall notify the applicant that the application is either complete or incomplete. If the application is incom- plete, the Commission shall specify in the notice what infor- mation is missing.

C.      An applicant with an incomplete application shall supply the missing information within 30 days from the date of the notice. Both the administrative completeness review and over- all time-frames are suspended from the date of the Commis- sion’s notice until the date that the Commission’s office receives all missing information.

D.      Upon receipt of all missing information, the Commission shall notify the applicant that the application is complete. The Com- mission shall not send a separate notice of completeness if the Commission grants or denies a license within the administra- tive completeness review time-frame in subsection (A)(1).

E.       The substantive review time-frame listed in subsection (A)(2) begins on the date of the Commission’s notice of administra- tive completeness or on expiration of the time listed in subsec- tion (A)(1).

F.       If the Commission determines during the substantive review time-frame that additional information is needed, the Commis- sion shall send the applicant a comprehensive written request for the additional information. The applicant shall supply the additional information within 60 days from the date of the request. Both the substantive review and overall time-frames are suspended from the date on the Commission’s request until the date that the Commission office receives the additional information.

G.      If an applicant needs additional time in which to respond under subsection (C) or (F), the applicant shall submit a written notice of extension to the Commission before expiration of the time to respond that includes the date by which the applicant will submit the information. The applicant shall establish an extension date that is no more than 120 days from the date established under subsection (C) or (F).

H.      If an applicant fails to submit information within the time pro- vided under subsection (C) or (F) or as extended under subsec- tion (G), the Commission shall close the applicant’s file. An applicant whose file is closed and who later wishes to be licensed, shall apply anew.

I.        Within the time listed in subsection (A)(3), the Commission shall:

1.        Grant a license to an applicant who meets the require- ments in A.R.S. § 36-1973 and this Article, or

2.        Deny a license to an applicant who does not meet the requirements in A.R.S. § 36-1973 or this Article.

J.        If the Commission denies a license, the Commission shall send the applicant a written notice explaining:

1.        The reason for the denial with citations to supporting stat- utes or rules,

2.        The applicant’s right to appeal the denial and have a hear- ing,

3.        The time for appealing the denial, and

4.        The applicant’s right to request an informal settlement conference.

Historical Note

Adopted effective April 4, 1997 (Supp. 97-2). Section repealed; new Section made by final rulemaking at 13

A.A.R. 1720, effective May 1, 2007 (Supp. 07-2).