Section R4-33-602. Minimum Standards for Assisted Living Facility Manager Training Program

A.      Organization and administration. The owner of an assisted liv- ing facility manager training program shall:

1.        Provide the Board with a written description of the train- ing program that includes:

a.         Length of the training program in hours and days, and

b.        Educational goals that demonstrate the training pro- gram is consistent with state requirements;

2.        Execute a written agreement with each assisted living facility at which students enrolled in the training program receive training that includes the following information:

a.         The rights and responsibilities of both the facility and the training program,

b.        The role and authority of the governing bodies of both the facility and the training program, and

c.         A termination clause that provides time for students enrolled in the training program to complete training at the facility upon termination of the agreement;

3.        Develop and adhere to written policies and procedures regarding:

a.         Attendance. Ensure that a student receives at least 40 hours of instruction;

b.        Grading. Require a student to attain at least 75 per- cent on each theoretical examination or 75 percent on a comprehensive theoretical examination;

c.         Reexamination. Inform students that a reexamina- tion:

i.         Addresses the same competencies examined in the original examination,

ii.        Contains items different from those on the orig- inal examination, and

iii.      Is documented in the student’s record;

d.        Student records. Include the following information:

i.         Records maintained,

ii.        Retention period for each record,

iii.      Location of records,

iv.       Documents required under subsections (E)(1) and (E)(2), and

v.        Procedure  for  accessing  records  and   who  is authorized to access records;

e.         Student fees and financial aid, if any;

f.         Withdrawal and dismissal;

g.        Student grievances including a chain of command for disputing a grade;

h.        Admission requirements including any criminal background or drug testing required;

i.         Criteria for training program completion; and

j.         Procedure for documenting that a student has received notice of Board requirements for certifica- tion, including the fingerprint clearance card requirement, before the student is enrolled;

4.        Date each policy and procedure developed under subsec- tion (A)(3), review within one year from the date made and every year thereafter, update if necessary, and date the policy or procedure at the time of each review;

5.        Provide each student who completes the training program with evidence of completion, within 15 days of comple- tion, which includes the following:

a.         Name of the student;

b.        Name and classroom location of the training pro- gram;

c.         Number of classroom hours in the training program;

d.        Date on which the training program was completed;

e.         Board’s approval number of the training program; and

f.         Signature of the training program owner, administra- tor, or instructor;

6.        Provide the Board, within 15 days of completion, the fol- lowing information regarding each student who com- pleted the training program:

a.         Student’s name, date of birth, Social Security num- ber, address, and telephone number;

b.        Student’s examination scores as provided by the examining entity;

c.         Name and classroom location of the training pro- gram;

d.        Number of classroom hours in the training program;

e.         Date on which the training program was completed; and

f.         Board’s approval number of the training program; and

7.        Execute and maintain under subsections (E)(1) and (E)(2) the following documents for each student:

a.         A skills checklist containing documentation the stu- dent achieved competency in the assisted living facility manager skills listed in R4-33-603(C), and

b.        An evaluation form containing the student’s responses to questions about the quality of the class- room experiences provided by the training program.

B.       Program administrator responsibilities. The owner of an assisted living facility manager training program shall ensure that a program administrator performs the following responsi- bilities:

1.        Supervises and evaluates the training program,

2.        Uses only instructors who are qualified under subsection (C), and

3.        Makes the written policies and procedures required under subsection (A)(3) available to each student on or before the first day of the training program;

C.      The owner of an assisted living facility manager training pro- gram shall ensure that a program instructor:

1.        Is a certified assisted living facility manager who:

a.         Holds an assisted living facility manager certificate that is in good standing and issued under A.R.S. Title 36, Chapter 4;

b.        Has held the assisted living facility manager certifi- cate referenced in subsection (C)(1)(a) for at least five years;

c.         Has not been subject to any disciplinary action against the assisted living facility manager certifi- cate during the last five years; and

d.        Has at least three years’ experience within the last five years as an assisted living facility manager of record immediately before becoming a training pro- gram instructor;

2.        Performs the following responsibilities:

a.         Plans each learning experience,

b.        Accomplishes educational goals of the training pro- gram and lesson objectives,

c.         Enforces a grading policy that meets the requirement specified in subsection (A)(3)(b),

d.        Requires satisfactory performance of all critical ele- ments of each assisted living facility manager skill specified under R4-33-603(C),

e.         Prevents a student from performing an activity unless the student has received instruction and been found able to perform the activity competently,

f.         Is present in the classroom during all instruction,

g.        Supervises health-care professionals who assist in providing training program instruction, and

h.        Ensures that a health-care professional who assists in providing training program instruction:

i.         Is licensed or certified as a health-care profes- sional,

ii.        Has at least one year of experience in the field of licensure or certification, and

iii.      Teaches only a learning activity that is within the scope of practice of the field of licensure or certification.

D.      Instructional and educational resources. The owner of an assisted living facility manager training program shall provide or provide access to the following instructional and educa- tional resources adequate to implement the training program for all students and staff:

1.        Current reference materials related to the level of the cur- riculum;

2.        Equipment, including computers, in good working condi- tion to simulate facility management;

3.        Audio-visual equipment and media; and

4.        Designated space that provides a clean, distraction-free, learning environment for accomplishing educational goals of the training program;

E.       The owner of an assisted living facility manager training pro- gram shall:

1.        Maintain the following training program records for three years:

a.         Curriculum and course schedule for each student cohort;

b.        Results of state-approved written and manual skills testing;

c.         Evaluation forms completed by students, a summary of the evaluation forms for each student cohort, and measures taken, if any, to improve the training pro- gram based on student evaluations; and

d.        Copy of all Board reports, applications, or corre- spondence related to the training program; and

2.        Maintain the following student records for three years:

a.         Name, date of birth, and Social Security number;

b.        Completed skills checklist;

c.         Attendance record including a record of any make- up class sessions;

d.        Score on each test, quiz, and examination and, if applicable, whether a test, quiz, or examination was retaken; and

e.         Copy of the certificate of completion issued to the student as required under subsection (A)(5);

F.       Examination and evaluation requirements. The owner of an assisted living facility manager training program shall ensure that each student in the training program:

1.        Takes an examination that covers each of the subjects listed in R4-33-603(C) and passes each examination using the standard specified in subsection (A)(3)(b);

2.        Is evaluated and determined to possess the practical skills listed in R4-33-603(C);

3.        Passes, using the standard specified in subsection (A)(3)(b), a final examination approved by the Board and given by a Board-approved provider; and

4.        Does not take the final examination referenced in subsec- tion (F)(3) more than two times. If a student fails the final examination referenced in subsection (F)(3) two times, the student is able to obtain evidence of completion only by taking the assisted living facility manager training pro- gram again;

G.      Periodic evaluation. The owner of an assisted living facility manager training program shall allow a representative of the Board or a state agency designated by the Board to conduct:

1.        An onsite scheduled evaluation:

a.         Before initial approval of the training program as specified under R4-33-604(D),

b.        Before renewal of the training program approval as specified under R4-33-605, and

c.         During a time of correction as specified under R4- 33-606(B); and

2.        An onsite unscheduled evaluation of the training program if the evaluation is in response to a complaint or reason- able cause, as determined by the Board; and

H.      Notice of change. The owner of an assisted living facility man- ager training program shall provide the documentation and information specified regarding the following changes within 10 days after making the change:

1.        New training program administrator. Name and license number;

2.        New instructor. Name, license number, and evidence of being qualified under subsection (C)(1);

3.        Decrease in number of training program hours. Descrip- tion of and reason for the change, a revised curriculum outline, and revised course schedule;

4.        Change in classroom location. Address of new location and description of the new classroom; and

5.        For a training program that is based within an assisted liv- ing facility:

a.         Change in name of the facility. Former and new name of the assisted living facility; and

b.        Change in ownership of the facility. Names of the former and current  owners  of  the  assisted  living facility.

Historical Note

New Section made by final rulemaking at 19 A.A.R.

1619, effective August 4, 2013 (Supp. 13-2).