Section R4-26-417. Licensing Time-frames

A.      For the purpose of A.R.S. § 41-1073, the Board establishes the following time-frames:

1.        Initial license.

a.         Overall time-frame: 120 days,

b.        Administrative completeness review time-frame: 30 days, and

c.         Substantive review time-frame: 90 days; and

2.        Renewal license.

a.         Overall time-frame: 150 days,

b.        Administrative completeness review time-frame: 60 days, and

c.         Substantive review time-frame: 90 days; and

B.       An applicant and the Executive Director of the Board may agree in writing to extend the substantive review and overall time-frames by no more than 25% of the overall time-frame.

C.      The administrative completeness review time-frame begins when the Board receives the application materials required under R4-26-403 or R4-26-408(C) and (D). During the admin- istrative completeness review time-frame, the Board shall notify the applicant that the application is either complete or incomplete. If the application is incomplete, the Board shall specify in the notice what information is missing.

D.      An applicant whose application is incomplete shall submit the missing information to the Board within 240 days for an initial license. Both the administrative completeness review and overall time-frames are suspended from the date of the Board’s notice under subsection (C) until the Board receives all of the missing information.

E.       Upon receipt of all missing information, the Board shall notify the applicant that the application is complete. The Board shall not send a separate notice of completeness if the Board grants or denies a license within the administrative completeness review time-frame listed in subsection (A)(1)(b) or (A)(2)(b).

F.       The substantive review time-frame begins on the date of the Board’s notice of administrative completeness.

G.      If the Board determines during the substantive review that additional information is needed, the Board shall send the applicant a comprehensive written request for additional infor- mation.

H.      An applicant who receives a request under subsection (G) shall submit the additional information to the Board within 240 days. Both the substantive review and overall time-frames are suspended from the date of the Board’s request until the Board receives the additional information.

I.        An applicant may receive a 30-day extension of the time pro- vided under subsection (D) or (H) by providing written notice to the Board before the time expires. If an applicant fails to submit to the Board the missing or additional information within the time provided under subsection (D) or (H) or the time as extended, the Board shall close the applicant’s file. To receive further consideration, a person whose file is closed shall re-apply.

J.        Within the overall time-frame listed in subsection (A), the Board shall:

1.        Grant a license if the Board determines that the applicant meets all criteria required by statute and this Article; or

2.        Deny a license if the Board determines that the applicant does not meet all criteria required by statute and this Arti- cle.

K.      If the Board grants a license under subsection (J)(1), the Board shall send the applicant a notice explaining that the Board shall issue the license only after the applicant pays the license issu- ance fee specified under R4-26-402 and pro-rated as pre- scribed under A.R.S. § 32-2091.07(A).

L.       If the Board denies a license, the Board shall send the appli- cant a written notice explaining:

1.        The reason for denial, with citations to supporting stat- utes or rules;

2.        The applicant’s right to appeal the denial by filing an appeal under A.R.S. Title 41, Chapter 6, Article 10;

3.        The time for appealing the denial; and

4.        The applicant’s right to request an informal settlement conference.

M.     If a time-frame’s last day falls on a Saturday, Sunday, or offi- cial state holiday, the next business day is the time-frame’s last day.

Historical Note

Section made by final rulemaking at 18 A.A.R. 2490, effective September 11, 2012 (Supp. 12-3).