Section R4-21-103. Time-frames for Board Action

A.       For each type of license, certificate, or approval issued by the Board, the overall time-frame described in A.R.S. § 41- 1072(2) is listed in Table 1.

B.       For each type of license, certificate, or approval issued by the Board, the administrative completeness review time-frame described in A.R.S. § 41-1072(1) is listed in Table 1 and begins on the date the Board receives an application package.

1.        If an application package is not administratively com- plete, the Board shall send a deficiency notice to the applicant that specifies each piece of information or doc- ument needed to complete the application package. Within the time provided in Table 1 for response to a defi- ciency notice, beginning on the postmark date of the defi- ciency notice, the applicant shall submit to the Board the missing information or document specified in the defi- ciency notice. The time-frame for the Board to finish the administrative completeness review is suspended from the date the Board mails the deficiency notice to the applicant until the date the Board receives the missing information or document.

2.        If an application package is administratively complete, the Board shall send a written notice of administrative completeness to the applicant.

3.        If an application package is not completed with the time provided to respond to the deficiency notice, the Board

shall send a written notice to the applicant informing the applicant that the Board considers the application with- drawn.

C.       For each type of license, certificate, or approval issued by the Board, the substantive review time-frame described in A.R.S.

§ 41-1072(3) is listed in Table 1 and begins on the date the Board sends written notice of administrative completeness to the applicant.

1.        During the substantive review time-frame, the Board may make one comprehensive written request for additional information. Within the time provided in Table 1 for response to a comprehensive written request for addi- tional information, beginning on the postmark date of the comprehensive written request for additional informa- tion, the applicant shall submit to the Board the requested additional information. The time-frame for the Board to finish the substantive review is suspended from the date the Board mails the comprehensive written request for additional information to the applicant until the Board receives the additional information.

2.        If, under A.R.S. § 32-1722(C), the Board determines that a hearing is needed to obtain information on the character of an applicant, the Board shall include a notice of the hearing in its comprehensive written request for addi- tional information.

3.        If the applicant fails to provide the additional information within the time provided to respond to a comprehensive written request for additional information, the Board shall send a written notice to the applicant informing the appli- cant that the Board considers the application withdrawn.

D.       An applicant may receive a 40-day extension of the time to respond under subsection (B)(3) or (C)(3) by sending a notice of extension of time to the Board before expiration of the time to respond. The time-frame for the Board to act remains sus- pended during any extension of time. If the applicant fails to provide the requested information during the extension of time, the Board shall send a written notice to the applicant informing the applicant that the Board considers the applica- tion withdrawn.

E.       Within the overall time-frame listed in Table 1, the Board shall:

1.        Deny a license, certificate, or approval to an applicant if the Board determines that the applicant does not meet all of the substantive criteria required by statute and this Chapter; or

2.        Grant a license, certificate, or approval to an applicant if the Board determines that the applicant meets all of the substantive criteria required by statute and this Chapter.

F.        If the Board denies a license, certificate, or approval under subsection (E)(1), the Board shall provide a written notice of denial to the applicant that explains:

1.        The reason for the denial, with citations to supporting statutes or rules;

2.        The applicant’s right to seek a fair hearing to appeal the denial;

3.        The time for appealing the denial; and

4.        The right to request an informal settlement conference.

G.       In computing any period prescribed in this Section, the day of the act, event, or default after which the designated period begins to run is not included. The period begins on the date of personal service, date shown as received on a certified mail receipt, or postmark date. The last day of the period is included unless it falls on a Saturday, Sunday, or state holiday in which case, the period ends on the next business day.

Historical Note

Former Section 3. Amended effective December 27, 1979 (Supp. 79-6). Former Section R4-21-03 renumbered without change as Section R4-21-211, former Section R4-21-06 renumbered without change as Section R4-21- 103 effective February 7, 1986 (Supp. 86-1). Amended

subsection (A) effective June 20, 1989 (Supp. 89-2).

Amended effective September 14, 1998 (Supp. 98-3).

Amended effective November 5, 1998 (Supp. 98-4). Amended by final rulemaking at 11 A.A.R. 1864, effec- tive May 3, 2005 (Supp. 05-2). Former R4-21-103 renumbered to R4-21-102; new R4-21-103 renumbered from R4-21-203 and amended by final rulemaking at 14

A.A.R. 12, effective February 2, 2008 (Supp. 07-4).