Section R3-2-102. Licensing Time-frames

A.      Overall time-frame. The Department shall issue or deny a license within the overall time-frames listed in Table 1 after receipt of the complete application. The overall time-frame is the total of the number of days provided for the administrative completeness review and the substantive review.

B.       Administrative completeness review.

1.        The administrative completeness review time-frame established in Table 1 begins on the date the Department receives the application. The Department shall notify the applicant in writing within the administrative complete- ness review time-frame whether the application or request is incomplete. The notice shall specify what information is missing. If the Department does not pro- vide notice to the applicant within the administrative completeness review time-frame, the Department consid- ers the application complete.

2.        An applicant with an incomplete license application shall supply the missing information within the completion request period established in Table 1. The administrative completeness review time-frame is suspended from the date the Department mails the notice of missing informa- tion to the applicant until the date the Department receives the information.

3.        If the applicant fails to submit the missing information before the expiration of the completion request period, the Department shall close the file, unless the applicant requests an extension. An applicant whose file has been closed may obtain a license by submitting a new applica- tion.

C.      Substantive review. The substantive review time-frame estab- lished in Table 1 shall begin after the application is administra- tively complete.

1.        If the Department makes a comprehensive written request for additional information, the applicant shall submit the additional information identified by the request within the additional information period provided in Table 1. The substantive review time-frame is suspended from the date

of the Department request until the information is received by the Department. If the applicant fails to pro- vide the information identified in the written request within the additional information period, the Department shall deny the license.

2.        The Department shall issue a written notice granting or denying a license within the substantive review time- frame. If the application is denied, the Department shall send the applicant written notice explaining the reason for the denial with citations to supporting statutes or rules, the applicant’s right to seek a fair hearing, and the time period in which the applicant may appeal the denial.

Historical Note

Reserved Section R3-2-102 renumbered from R3-9-102 (Supp. 91-4). New Section adopted effective September 11, 1996 (Supp. 96-3). Section R3-2-102 recodified to R3-2-1102 (Supp. 97-1). New Section R3-2-102 adopted effective October 8, 1998 (Supp. 98-4).