Arizona Administrative Code (Last Updated: November 17, 2016) |
Title 20. COMMERCE, FINANCIAL INSTITUTIONS, AND INSURANCE |
Chapter 4. DEPARTMENT OF FINANCIAL INSTITUTIONS |
Article 15. COLLECTION AGENCIES |
Section R20-4-1514. Disclosure of Information to Debtor
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A. Within five days after the initial communication with the debtor, a collection agency shall obtain, and be able to inform the debtor of:
1. The name of the creditor;
2. The time and place of the creation of the debt;
3. The merchandise, services, or other value provided in exchange for the debt; and
4. The date when the account was turned over to the collec- tion agency by the creditor.
B. A collection agency shall give the debtor access to any of the collection agency’s records that contain the information listed in subsection (A).
C. At the debtor’s request, the collection agency shall give the debtor, free of charge, a copy of any document from its records that contains the information listed in subsection (A).
Historical Note
Adopted as an emergency effective September 6, 1978, pursuant to A.R.S. § 41-1003, valid for only 90 days (Supp. 78-5). Adopted effective December 6, 1978 (Supp. 78-6). R20-4-1514 recodified from R4-4-1514 (Supp. 95-1). Amended by final rulemaking at 12 A.A.R.
1331, effective June 4, 2006 (Supp. 06-2).