Arizona Administrative Code (Last Updated: November 17, 2016) |
Title 2. ADMINISTRATION |
Chapter 16. OFFICE OF THE OMBUDSMAN CITIZENS’ AIDE |
Article 4. CONDUCTING INVESTIGATIONS |
Section R2-16-404. Findings
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The Office shall make one of the following findings in an investiga- tive report:
1. Substantiated. The investigation establishes that the administrative act did occur and the complainant’s criti- cism of the administrative act is valid.
2. Partially substantiated.
a. In a complaint having multiple allegations, the investigation establishes that at least one allegation is substantiated and at least one allegation is not sub- stantiated or indeterminate; or
b. The investigation establishes there is shared fault between the complainant and agency.
3. Not substantiated. The investigation establishes that:
a. The administrative act did not occur; or
b. The administrative act occurred, but the complain- ant’s criticism of the administrative act is not valid.
4. Indeterminate. The investigation does not provide suffi- cient evidence for the Office to determine conclusively:
a. Whether the administrative act occurred; or
b. If the administrative act occurred, whether the com- plainant’s criticism of the administrative act is valid.
Historical Note
Adopted under an exemption from the Administrative Procedure Act pursuant to Laws 1995, Ch. 281, Section 5; effective October 30, 1996 (Supp. 96-4). Amended by
final rulemaking at 12 A.A.R. 1372, effective June 4,
2006 (Supp. 06-2).