Section R2-1-403. Submission of Service Plan

Each 9-1-1 planning committee shall submit a final service plan to the Assistant Director. The following information shall be included:

1.        The name and mailing address of the planning committee chairperson;

2.        The names of all members of the 9-1-1 planning commit- tee;

3.        The date the service plan is submitted to the Assistant Director;

4.        The date the 9-1-1 service is scheduled to begin;

5.        The signature of the chairperson;

6.        A map showing the geographic boundaries of the tele- phone exchange areas included in the proposed 9-1-1 ser- vice system, each PSAP location, and any other jurisdictional boundaries;

7.        The name and mailing address of the public or private safety agency operating each PSAP;

8.        The name and telephone number of each PSAP manager;

9.        A description of the procedures and agreements to be fol- lowed when responding to 9-1-1 calls that are routed to a PSAP other than the one serving the area from which the call originates;

10.     A description of the 9-1-1 system routing and switching configurations;

11.     A description of the network exchange services, the cen- tral office equipment to be used, and any network access mileage computations;

12.     An itemized list of both estimated installation cost and ongoing costs as discussed in R2-1-409 for proposed tele- phone service and equipment. These estimates shall be obtained by the 9-1-1 planning committee from the tele- phone company serving the telephone exchange area and signed by an authorized employee of the telephone com- pany or equipment vendor. Equipment that is on term contract from the State of Arizona Purchasing Office is exempt from bidding requirements;

13.     A copy of the equipment specifications used for bidding the system customer premise equipment. A minimum of 2 bids is required;

14.     A copy of the low-bid response with itemized equipment costs and associated installation charges and a list of ven- dors;

15.     A certification from the 9-1-1 planning committee that the service plan meets the requirements of the public or private safety agencies whose services will be available in response to a 9-1-1 call;

16.     A list of all public and private safety agencies whose ser- vices will be available in response to 9-1-1 calls with the following information about each:

a.         Agency name,

b.        Agency mailing address,

c.         Name and telephone number of the agency head,

d.        A brief description of the services to be provided, and

e.         A description of proposed procedures for dispatch- ing emergency service providers;

17.     A description of an alternate method of providing service if there is a failure of all or a portion of the 9-1-1 service system or a failure of the PSAP primary electrical power;

18.     A certification from the 9-1-1 planning committee for the ALI feature, that at least 90% of the 9-1-1 service area is addressed with street numbers. Before implementation of the ALI feature, certification of a less than 10% error rate in the data base shall be obtained from the telephone company responsible for the data base; and

19.     A plan for a program of public information regarding 9-1- 1 service, which the 9-1-1 planning committee chairper- son or designee will implement at least 30 days before 9- 1-1 service begins.

Historical Note

Adopted effective July 22, 1985 (Supp. 85-4). Amended

effective June 14, 1990 (Supp. 90-2). Amended by final

rulemaking a 6 A.A.R. 1971, effective May 12, 2000

(Supp. 00-2).