Section R19-3-709. Disputes Concerning a Ticket

A.      If a dispute between the Lottery and a claimant occurs con- cerning a ticket, the Director is authorized to replace the dis- puted ticket with a ticket or tickets of equivalent sales price from any current instant game.

B.       If a defective ticket is purchased, the Lottery shall replace the defective ticket with a ticket or tickets of equivalent sales price from any current instant game.

C.      Replacement of the disputed ticket is the sole and exclusive remedy for a claimant.

D.      If a dispute between the Lottery and a claimant occurs con- cerning the eligibility of an entry into a grand prize, second chance or promotional drawing, the Director is authorized to place any person’s eligible entry that was not entered in that drawing into any subsequent drawing or drawings.

Historical Note

Adopted effective October 25, 1996 (Supp. 96-4).

Amended by final rulemaking at 13 A.A.R. 1031, effec- tive April 27, 2007 (Supp. 07-1). Amended by final

rulemaking at 17 A.A.R. 53, effective December 28, 2010

(Supp. 10-4).