Section R19-2-516. Complaints Pertaining to Pari-mutuel Opera- tions

A.      When a patron makes a complaint regarding the pari-mutuel department to a permittee, the permittee shall immediately issue a complaint report setting out:

1.        The name of the complainant;

2.        The nature of the complaint;

3.        The name of the persons, if any, against whom the com- plaint was made;

4.        The date of the complaint;

5.        The action taken or proposed to be taken, if any, by the permittee.

B.       The permittee shall submit every complaint report to the Department within 48 hours after the complaint was made.

Historical Note

Adopted effective October 21, 1993, under an exemption from the Administrative Procedure Act pursuant to A.R.S. § 41-1005(A)(18) (Supp. 93-4). R19-2-516 recod-

ified from R4-27-516 (Supp. 95-1).

The following Section was adopted under an exemption from the provisions of the Administrative Procedure Act (A.R.S. Title 41, Chapter 6) pursuant to A.R.S. § 41-1005(A)(18). Exemption from A.R.S. Title 41, Chapter 6 means that the Arizona Racing Commission did not submit these rules to the Governor’s Regula- tory Review Council for Review; the Commission did not submit notice of proposed rulemaking to the Secretary of State for publi- cation in the Arizona Administrative Register; the Commission was not required to hold public hearings on these rules; and the Attorney General did not certify these rules.