Section R15-7-234. Informal Resolution after Investigation or Com- plaint

A.      If, as the result of an investigation by the Department, the Department finds that an error or violation of a rule or statute has occurred, Department personnel shall direct the licensee to rectify the error or violation and discontinue any practice caus- ing the error or violation. The Department shall send written confirmation of the directive to the licensee and to the com- plainant, if applicable, by certified mail.

B.       If the licensee disagrees with the Department’s directive, the licensee may, within 10 days of the directive, request in writ- ing an informal meeting with the Department’s bingo adminis- trator. Within 30 days after receipt of the request, the Department shall send written notice of the Department’s final decision to the licensee by certified mail.

C.      If a licensee fails to comply with a directive of the Depart- ment, the Department may institute suspension or revocation procedures, based on the severity of the violation. The licensee may appeal a suspension or revocation decision under A.R.S. Title 41, Chapter 6, Article 10.

Historical Note

Adopted effective June 5, 1984 (Supp. 84-3). Amended

effective December 22, 1989 (Supp. 89-4). Amended by

final rulemaking at 9 A.A.R. 4186, effective November 8,

2003 (Supp. 03-3).