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Arizona Administrative Code (Last Updated: November 17, 2016) |
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Title 14. PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION |
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Chapter 2. CORPORATION COMMISSION - FIXED UTILITIES |
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Article 20. CONSUMER PROTECTIONS FOR UNAUTHORIZED CARRIER CHARGES |
Section R14-2-2001. Definitions
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A. “Commission” means the Arizona Corporation Commission.
B. “Customer” means the person or entity in whose name service is rendered, as evidenced by the signature on the application or contract for service, or by the receipt or payment of bills regu- larly issued in their name regardless of the identity of the actual user of service.
C. “Subscriber” means the Customer identified in the account records of a Telecommunications Company; any person autho- rized by such Customer to change telecommunications ser- vices or to charge services to the account; or any person contractually or otherwise lawfully authorized to represent such Customer.
D. “Telecommunications Company” means a public service cor- poration, as defined in the Arizona Constitution, Article 15, § 2, that provides telecommunications services within the state of Arizona and over which the Commission has jurisdiction. The phrase “Telecommunications Company” does not include providers of wireless, cellular, personal communications ser- vices, or commercial mobile radio services.
E. “Unauthorized Charge” (“cramming”) means any recurring charge on a Customer’s telephone bill that was not authorized or verified in compliance with R14-2-2005. This does not include one-time pay-per-use charges or taxes and other sur- charges that have been authorized by law to be passed through to the Customer.
Historical Note
New Section made by final rulemaking at 10 A.A.R.
2409, effective July 23, 2004 (Supp. 04-2).