Section R14-2-1010. Quality of Service

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AOS providers applying for certificates of convenience and neces- sity shall develop quality of service standards for operator response time and call processing time and submit those standards to the Commission for review and approval.

Historical Note

Adopted effective November 2, 1993, under a court- ordered exemption as determined by the Arizona Corpo- ration Commission (Supp. 93-4).

Note

Editor’s Note: The Arizona Corporation Commission has determined that the following Section is exempt from the Attorney General certification provisions of the Arizona Administrative Procedure Act (A.R.S. § 41-1041) by a court order (State ex. rel. Corbin v. Arizona Corporation Commission, 174 Ariz. 216 848

P.2d 301 (App. 1992)).

Corporation Commission – Fixed Utilities

                    
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