Section R13-6-105. Time-frames for Making License and Registra- tion Determinations

A.      For the purpose of A.R.S. § 41-1072, the Department estab- lishes the following time-frames for every license issued under this Chapter:

1.        Administrative  completeness  review  time-frame:   five days;

2.        Substantive review time-frame: 10 days; and

3.        Overall time-frame: 15 days.

B.       An administratively complete application consists of all the information and documents listed in:

1.        R13-6-201 for an agency or resident manager license;

2.        R13-6-301 for a security guard, armed security guard, or associate registration certificate; and

3.        R13-6-702 for a firearms-safety instructor certificate.

C.      The administrative completeness review time-frame listed in subsection (A)(1) begins on the date the Department receives an application.

1.        If the application is not administratively complete when received, the Department shall send a notice of deficiency to the applicant. The Department shall include in the defi- ciency notice a list of the documents and information needed to complete the application.

2.        Within 45 days from the date of the deficiency notice, the applicant shall submit to the Department the missing doc- uments and information. The time-frame for the Depart- ment to finish the administrative completeness review is suspended from the date of the deficiency notice until the date the Department receives the missing documents and information.

3.        The Department and applicant may agree in writing to extend the 45-day period in subsection (C)(2) upon writ- ten request by the applicant before the end of the period.

4.        If the applicant fails to provide the missing documents and information within the time provided, the Depart- ment shall close the applicant’s file. If an individual whose file is closed wants to be considered further for licensing, the individual shall submit a new application under R13-6-201, R13-6-301, or R13-6-702.

D.      The substantive review time-frame listed in subsection (A)(2) begins on the date the Department determines an application is administratively complete.

1.        During the substantive review time-frame, the Depart- ment may make one comprehensive written request for additional information.  The Department  and applicant may agree in writing to allow the Department to make a supplemental request for additional information.

2.        The applicant shall submit to the Department the addi- tional information within 45 days from the date of the Department’s comprehensive request. The time-frame for the Department to complete the substantive review of the application is suspended from the date of the comprehen- sive request for additional information until the Depart- ment receives the additional information.

3.        The Department and applicant may agree in writing to extend the 45-day period in subsection (D)(2) upon writ- ten request by the applicant before the end of the period.

4.        If the applicant fails to provide the additional information within the time provided, the Department shall close the applicant’s file. If an individual whose file is  closed wants to be considered further for licensing, the individ- ual shall submit a new application under R13-6-201, R13-6-301, or R13-6-702.

5.        When the substantive review is complete, the Department shall inform the applicant in writing of its decision whether to grant or deny a license to the applicant.

a.         The Department shall deny a license if it determines that the applicant does not meet all substantive crite- ria required by statute and rule. An applicant who is denied a license may appeal the Department’s deci- sion under A.R.S. Title 41, Chapter 6, Article 10.

b.        The Department shall grant a license if it determines that the applicant meets all substantive criteria required by statute and rule.

Historical Note

New Section made by final rulemaking at 12 A.A.R. 2825, effective September 9, 2006 (Supp. 06-3).